Taking place in the seaside city of Friendly Falls, the series follows a professional hairstylist named Sunny who works at her own hair salon. Sunny uses her creativity and knowledge of hair care to solve problems. The other salon employees are Sunny's talking dog Doodle, Rox the hair colourist, and Blair the receptionist. Sunny's best customers are Timmy, who hosts every town event in Friendly Falls, and Cindy, the unlucky local baker with constantly messy hair.