The show revolves around the lives of six sixteen-year-old friends who work on part-time jobs at different stores within the mall. The main characters, Jude, Caitlin, Jonesy, Nikki, Jen, and Wyatt, face various adventures while dealing with typical teenage issues, such as crushes, relationships, friendships, school and jobs. The group frequently hangs out at the mall's central food court, where they share their experiences, provide support to one another, and engage in banter.